Terms and Conditions
1. Orders and Payment
Payment Methods: We accept PayPal as a payment method. All payments must be completed before shipment.
Order Confirmation: After placing an order, you will receive an order confirmation email with the order details and estimated shipping time.
Order Cancellation: Orders can be canceled before shipment. If you need to cancel your order, please contact customer service as soon as possible.
2. Shipping and Delivery
Shipping Range: We offer global shipping services. Some regions may incur additional shipping fees.
Delivery Time: Standard delivery time is 7-12 business days, depending on your shipping address and selected shipping method.
Shipping Fees: Free shipping on all orders sitewide.
3. Returns and Refunds
Return Policy: If you are not satisfied with the product you received, you may request a return within 30 days of receiving the item. The product must be unused and in its original packaging.
Return Process: Please contact customer service to obtain a Return Merchandise Authorization (RMA) number and send the product back to the designated address. Return shipping costs are the responsibility of the customer unless the return is due to a product defect.
Refund Policy: We will process your refund within 10 business days after receiving and verifying the returned product. Refunds will be issued via the original payment method.
4. Privacy and Data Security
Privacy Policy: We respect your privacy and are committed to protecting your personal information. Please read our [Privacy Policy] for more details.
Data Security: We use advanced encryption technology to protect your personal data and ensure your information is secure.
5. Customer Service
Contact Information: If you have any questions or need assistance, please contact us via the following methods:
Email: tiantianyawen@gmail.com
Working Hours: Monday to Friday, 9:00 AM - 5:00 PM (U.S. Time)
6. Disclaimer
Product Descriptions: We strive to ensure the accuracy of product descriptions but are not responsible for any err